
9494-12 Level 3 Customer Service Specialist- Pass
Issued by
City & Guilds
The person has met the pass criteria for each component of the end-point assessment for the Customer Service Specialist apprenticeship standard. (City & Guilds code: 9494-12)
Skills
Earning Criteria
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The person has been assessed independently by City & Guilds as having achieving all pass criteria for each component of the end-point assessment.
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End-point assessment components: Work Based Project, Practical observation, Professional discussion