9083-12 Level 2 Hospitality Team Member - Alcoholic Beverage Service - Distinction

Issued by City & Guilds

The person has met the distinction criteria for each component of the end-point assessment for the Hospitality Team Member - Alcoholic Beverage Service apprenticeship standard. (City & Guilds code: 9083-12)

Skills

Act On Feedback
Business Procedures
Communication
Customer Loyalty
Excellent Customer Service
Good Rapport
Handle Payments
Managing Wastage
Meeting Agreed Deadlines
Prepare And Organise Own Work
Safety And Security Of People
Understanding Of Customers’ Needs
Use Technology Appropriately

Earning Criteria

The person has been assessed independently by City & Guilds as having achieving all distinction criteria for each component of the end-point assessment.
End-point assessment components: Synoptic knowledge test, Practical Observation, Business Project, Professional Discussion

Standards

Hospitality Team member