Strategic Service Institute
Issued by
Arizona State University
The Strategic Service Institute brings new knowledge, frameworks, and approaches into an actionable learning journey specifically for service foundations and strategic services leadership. Attendees examine operational frameworks and take steps to achieve implementation. SSI is a highly interactive program where participants bring their specific challenges, share current issues, and develop action plans to enable you and your team to lead and transform your service organization.
- Type Experience
- Level Foundational
- Time Days
- Cost Paid
Earning Criteria
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Module 1 – Service Management Essential toolsets to develop (or improve!) the foundation for outstanding organizational service performance. Participants will return with the practical, fundamental managerial knowledge base to vault the organization to the next level of service excellence NOW.
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Module 2 – Advanced Service Leadership Leverage the tool sets acquired in Module 1 to strategically pilot the organization to the NEXT levels of service excellence.