This badge was issued to Brandon KUTSCH on 28 Apr 2017.
Level 2 Support Smart Cloud Notes
Issued by
IBM
This badge holder has a proven enhanced knowledge of Smart Cloud Notes (SCN) technical skills, being proficient in five essential core areas: SCN Environment setups, Hosted and hybrid provisions/ user, Mail topology, Client configuration and Process - Ticket handling. The badge holder has adhered to outstanding support practices and will enhance IBM's customer experience by providing a higher level of support.
Additional DetailsSkills
Earning Criteria
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Attend a two-week Level 2 Support for Smart Cloud Notes boot camp training
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Successfully pass a multiple choice quiz with a minimum pass rate of 83%
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The Additional Information link below is accessible by IBM employees only