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Using Agile Service Manager to Understand and Prevent Service Problems

Issued by IBM

The badge earner can explain the basic architecture of Agile Service Manager. The badge earner can also use the Agile Service Manager interface to view service status history to quickly reduce the meantime to understand the impact of events, and to evaluate the potential impact of changes to service components.

Type Validation
Level Foundational
Time Days
Cost Free

Additional Details

Skills

Earning Criteria

Pass the "Using Agile Service Manager to Understand and Prevent Service Problems" Badge Quiz with a passing grade of 80% or higher.
Optional learning: Complete the course Using Agile Service Manager 1.1.8.
For information about this badge, email rrohlin@us.ibm.com.
Note: This badge is retired and no longer available.