The earner of this badge has a foundational knowledge of Employee Experience, they understand the challenges that are associated to EX and the business value that can be unlocked when successfully implementing EX processes. The learner understands the key definitions and components that are integral to a good EX strategy, such as journey mapping, moments that matter, channels and pain points and how they can be used to drive change through their EX strategy.

• Type Certification
• Level Foundational
• Time Hours