Watson Assistant for Customer Care

Issued by IBM

Individuals with this badge have demonstrated proficiency to sell the Watson Customer Care solutions which are based on Watson Assistant and Watson Discovery: Watson AI for Customer Care, Customer Care Virtual Assistant, Customer Care Voice Agent, and Customer Care Expert Assist.

Type Validation
Level Foundational
Time Hours
Cost Free

Additional Details

Skills

AI
Customer Care
PWID-B0277400
Sales
Watson

Earning Criteria

IBM PartnerWorld-Qualified Credential
Complete the following online courses and the assessment available to Business Partners on the IBM Skills Gateway:
Watson AI for Customer Care
Customer Care Virtual Agent
Customer Care Voice Agent
Customer Care Agent Assist
Pass the assessment quiz at the conclusion of the 4 Watson Customer Care Courses.
Note: This badge is only available to IBM employees and IBM Business Partner employees.
Note: This badge is retired and no longer available.