This badge was issued to Simon Angling on 15 Apr 2022.
- Type Learning
- Level Intermediate
- Time Days
Business Applications Cloud Week—Microsoft Dynamics 365 Customer Service Functional Consultant participant
Issued by
Microsoft Global Partner Solutions (GPS)
Congratulations! As a participant in the Microsoft Dynamics 365 Customer Service Functional Consultant course, you have applied knowledge of and in-depth experience with cases, knowledge management, queues, entitlements, resource scheduling, SLAs, visualizations, connected services, the Customer Service Insights Add-in for Customer Service, Power Virtual Agents, and Omnichannel for Customer Service.
- Type Learning
- Level Intermediate
- Time Days
Skills
Earning Criteria
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To receive a badge, participants must attend every day of the track for which they registered during the live Business Applications Cloud Week.
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Redeem your badge here, then post it on your LinkedIn or other professional profiles!
Standards
You’re now positioned to take the MB-230 exam, Microsoft Dynamics 365 Customer Service Functional Consultant .
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